TradeMind
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LEGAL

Terms of Service

Last updated: 8 October 2026

1. Who we are

TradeMind ("TradeMind", "we", "us") is a software service for traders: a trade journal, analytics dashboard and AI coach called Max. Our identification details are on the Legal notice page.

By creating an account, using TradeMind or purchasing a subscription, you agree to these Terms of Service.

2. What TradeMind is, and is not

TradeMind is a tool to log, analyse and review your own trades. Our AI coach Max gives feedback based on data you enter yourself.

TradeMind does not provide investment advice, portfolio management or recommendations to buy or sell financial instruments. We are not a regulated investment firm and are not supervised by the FSMA or any other financial markets authority.

Any decision to enter or exit a trade is solely your responsibility. Trading carries substantial risk, including the risk of losing your entire capital.

3. Account and access

To use TradeMind you need a personal account. You agree to:

  • provide accurate, up-to-date information at registration;
  • keep your credentials confidential and not share them with third parties;
  • notify us immediately of any suspected unauthorised use of your account.

Your account is strictly personal. You must be at least 18 years old or of legal age under the law of your country of residence.

4. Subscription, pricing and payment

TradeMind offers a free tier and one or more paid subscriptions. Current pricing, included features and duration are shown on our pricing page at the time of purchase.

Payments are processed through our payment provider. Unless stated otherwise, subscriptions renew automatically at the end of each billing period, at the then-current rate, until you cancel.

You can cancel your subscription at any time via your account settings. Cancellation takes effect at the end of the current billing period; already-paid amounts are not refunded unless required by law.

If you buy Pro in the iPhone app, payment is handled by Apple and Apple's Licensed Application End User License Agreement (https://www.apple.com/legal/internet-services/itunes/dev/stdeula/) also applies. The price is shown in the App Store. The subscription renews automatically unless cancelled at least 24 hours before the end of the current period. Cancellation and refunds are handled in your Apple ID settings, not by TradeMind. Any unused part of a free trial is forfeited when you buy a subscription.

5. Right of withdrawal

As a consumer in the European Union, you have in principle 14 days to withdraw from your contract after purchase.

For digital content and services delivered immediately (such as access to TradeMind), this right lapses once performance has begun, provided you expressly agreed at checkout and acknowledged that you lose your right of withdrawal. By ticking the immediate-access option, you accept this loss of withdrawal right.

6. Acceptable use

You agree not to use TradeMind to:

  • store or share unlawful, misleading or infringing content;
  • reverse-engineer, scrape or automatically attack the service;
  • use our AI coach Max to give investment advice to third parties;
  • interfere with the security, integrity or availability of the service.

Breach of these rules may lead to immediate suspension or termination of your account, without refund.

7. Intellectual property

All rights in the TradeMind software, design, trademarks, logos, texts and AI model outputs (to the extent protectable) remain the property of TradeMind or its licensors. You receive a personal, non-exclusive, non-transferable licence to use the service for the term of your subscription.

Data you enter yourself (trades, notes, screenshots) remains yours. You grant us a limited licence to process and store it insofar as necessary to deliver the service.

8. AI coach (Max)

Max is a generative AI system that produces natural language based on your trade data. Output from Max may be inaccurate, incomplete or misleading and must not be read as investment advice, tax advice, legal advice or any other professional service.

You remain responsible for evaluating, verifying and acting on what Max suggests. TradeMind is not liable for decisions you make based on Max's output.

9. Limitation of liability

TradeMind is an analysis tool, not a broker, advisor or asset manager. To the maximum extent permitted by Belgian and European law, we are not liable for:

  • losses, lost profits or other financial damage arising from trades you execute;
  • inaccuracies in AI-generated output, statistics, projections or coaching messages;
  • consequences of temporary unavailability, delay or errors in the service;
  • data loss or corruption outside our reasonable control.

These limitations do not apply in case of wilful misconduct, fraud or gross negligence on our part, nor to liability that cannot be excluded under mandatory consumer law.

In any event, our total aggregate liability across all claims is limited to the amount you paid TradeMind in the 12 months preceding the damage.

10. Term, suspension and termination

This agreement runs for as long as you have an account with us. We may suspend or terminate your account on material breach of these terms, fraudulent behaviour or where legally required.

You can close your account at any time in account settings. Certain provisions (intellectual property, liability, governing law) survive termination.

11. Changes to these terms

We may change these terms, e.g. for new features or regulatory changes. For material changes we will notify you at least 30 days in advance by email or in-app. If you do not accept the new terms, you may cancel your account before the effective date.

12. Force majeure

We are not liable for delays or failures caused by circumstances beyond our reasonable control, including third-party outages (hosting, AI providers, payment providers), DDoS attacks, government action or natural disasters.

13. Complaints and disputes

Got a complaint? First email us at the address on the Legal notice page. We aim to respond within 14 days.

As a consumer you may also turn to the European Online Dispute Resolution platform (ODR) at https://ec.europa.eu/consumers/odr, or to the Belgian Consumer Ombudsman Service (https://consumentenombudsdienst.be).

14. Governing law and competent courts

These terms are governed by Belgian law. Disputes that cannot be settled amicably will be submitted to the competent courts of the judicial district of our registered seat, without prejudice to mandatory consumer rights.

15. Contact

Questions about these terms? Our contact details are on the Legal notice page.

Our full identification and contact details are on Legal notice.
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Risk warning

TradeMind is a software tool for trade journaling and self-analysis, not investment advice. We are not regulated by the FSMA or any other financial authority. Trading financial markets carries substantial risk, including the risk of losing your entire capital. All decisions are solely your own responsibility. Max (AI coach) analyses your own data and does not provide personal investment advice. Past performance is no guarantee of future results. Terms · Legal notice.

NinjaTrader required disclaimers

Risk Disclosure: Futures and forex trading contains substantial risk and is not for every investor. An investor could potentially lose all or more than the initial investment. Risk capital is money that can be lost without jeopardizing ones' financial security or lifestyle. Only risk capital should be used for trading and only those with sufficient risk capital should consider trading. Past performance is not necessarily indicative of future results.

Hypothetical Performance Disclosure: Hypothetical performance results have many inherent limitations, some of which are described below. No representation is being made that any account will or is likely to achieve profits or losses similar to those shown; in fact, there are frequently sharp differences between hypothetical performance results and the actual results subsequently achieved by any particular trading program. One of the limitations of hypothetical performance results is that they are generally prepared with the benefit of hindsight. In addition, hypothetical trading does not involve financial risk, and no hypothetical trading record can completely account for the impact of financial risk of actual trading. For example, the ability to withstand losses or to adhere to a particular trading program in spite of trading losses are material points which can also adversely affect actual trading results. There are numerous other factors related to the markets in general or to the implementation of any specific trading program which cannot be fully accounted for in the preparation of hypothetical performance results and all of which can adversely affect trading results.

Live Trade Room Disclosure: This presentation is for educational purposes only and the opinions expressed are those of the presenter only. All trades presented should be considered hypothetical and should not be expected to be replicated in a live trading account.

Testimonial Disclosure: Testimonials appearing on this website may not be representative of other clients or customers and is not a guarantee of future performance or success.

Full disclaimer